WAPT Self Service: Make it easy to manage administration rights

Administrators VS users: a never-ending battle

At Tranquil IT, we have two priorities:

• Designing innovative and practical tools.
• Make life easier for system and network administrators.

With WAPT, it’s already possible to deploy software on an IT estate in less than two minutes. But why stop there? We believe that the management of administration rights can be made even smoother thanks to a controlled self-service approach.

Why limit users’ administrative rights?

While some users feel they need administrative rights to install software, change settings or even add a simple font, this represents a major cybersecurity risk. An ill-informed user can easily execute malicious code or become a gateway for attacks targeting the entire network.

It is therefore crucial to reduce administration rights, while allowing users access to the software and functionality they need to work effectively. This is where the self-service solution comes into its own.

Self-service: flexibility and security

The idea of IT self-service is to provide users with an interface where they can install authorised software themselves, without requiring administration rights. Here are the main advantages of this approach:

• User autonomy: They can install and update their work tools in complete security.
• Time-saving for administrators: Fewer support tickets linked to installation requests.
• Enhanced security: Only software validated by the administrator is accessible, reducing the risks associated with uncontrolled installations.

Adopt self-service now!

With WAPT Self-Service, we offer a secure and efficient alternative to traditional administration rights management. This module enables administrators to:

• Define a list of applications available in self-service.
• Authorise installations and updates without requiring administrative rights.
• Supervise and control user actions via a centralised interface.

Limiting administrative rights doesn’t mean restricting user productivity. On the contrary, by integrating a self-service solution like WAPT Self-Service, you can offer your staff a fluid and secure experience, while reducing the workload on administrators.

An exclusive demo awaits you to find out how WAPT can revolutionise your IT asset management!