Customer case
MIGRATING TO TRACK PACKET DEPLOYMENTS
INDUSTRY – SAH LEDUC
Why and how to migrate to track package deployments with WAPT?
We explain everything from the case of Sébastien VOLEAU, Systems & Network Administrator at SAH Leduc: infrastructure, issues, needs, use and gains with WAPT.
Presentation
Applications Hydrauliques Leduc is a company operating in the metallurgical industry. It designs and manufactures made-to-measure hydraulic cylinders for local and European manufacturers in a wide range of sectors (agriculture, environment, marine, transport, etc.).
SAH Leduc has 2 sites: in Les Touches and Ligné (department 44), representing 130 workstations and around fifty customers in the workshops, managed by a single systems and network administrator. Tranquil IT has installed 4 Xen servers: 3 in Ligné and 1 in Les Touches, as well as around forty VMs and a few backup servers. Also, more specific to the world of industry and mass distribution, SAH Leduc’s ERP is supported by 2 AS400s.
130 posts administered
2 locations
1 sysadmin
Problems encountered
- The company was looking to address the lack of tracking on its package deployments and updates. At the time, the Active Directory in use was in Windows 2000 and provided no feedback on installations on workstations. The user had to move around and notify the system and network administrator himself when he had to deal with a problem.
- Also, the servers, increasingly obsolete in the face of technological developments and software updates, no longer even allowed certain programs to be installed.
Testimony
With WAPT, time savings are enormous!
Why use WAPT?
Versioning, support and training
SAH Leduc experienced the beginnings of WAPT Community with its very first versions, particularly 0.8. As one of Tranquil IT’s first customers, the company was regularly able to participate in the software’s evolution as beta testers.
In 2018, SAH Leduc opted for the Enterprise version as soon as it was released, to benefit from the features available in this version.
SAH Leduc’s adminsys have had no WAPT training and make very little use of the documentation and forum. In an ongoing effort to save time, he generally takes advantage of his support tickets, which enable him to be in direct contact with Tranquil IT technicians.
The adminsys of SAH Leduc have had no WAPT training and make very little use of the documentation and forum.
Test phase
- Tests completed in a few days
- A dozen machines tested (excluding workshop)
Testimony
We have a solution that works, is reliable and secure.
What WAPT has brought to SAH Leduc
The problem of obsolete Windows 2000 servers was resolved with the installation of WAPT. The IT infrastructure was thus homogenized and upgraded to remain functional.
By managing its IT assets with WAPT, SAH Leduc has gained in stability and security. The adminsys now has access to activity tracking for all the machines he manages on his WAPT console. This makes it easy for him to know what’s working and what needs assistance. Since updates and deployments are carried out quickly from his own console, he no longer needs to spend his days wandering from station to station.
Estimated gains using WAPT
A huge amount of time was saved by SAH Leduc’s adminsys. Without WAPT, the company would have had to hire several people to manage the park. Recruiting other adminsys would therefore have generated an additional expense greater than the cost of using WAPT.
Open Source also eliminates the need for administrative license management.
Estimated gains using WAPT
Video feedback
Some of our customers have agreed to talk about their experience in pictures.
Find them in the dedicated Youtube playlist: