Customer case
SIMPLIFYING THE DEPLOYMENT OF UPDATES REQUIRED FOR PARK SAFETY
COLLECTIVITY – FONTENAY-AUX-ROSES
How can you simplify the deployment of updates required to ensure the security of your assets? We explain, based on the case of Matthieu COURTOIS, systems and network administrator at the City of Fontenay-aux-roses: infractructure, issues, needs, use and gains with WAPT.
Presentation
Fontenay-aux-Roses is a town in the Hauts-de-Seine department (92), to the south-west of Paris. With almost 25,000 inhabitants over an area of 2.51 km², it is one of the most densely populated towns in France.
Matthieu Courtois is part of a team of 3 people, including an information systems manager and a technician. The IT department is responsible for managing an installed base of around 300 workstations. Around 80% of the machines run on Windows (7 or 10), and the remainder on Linux servers.
The town of Fontenay-aux-Roses’ IT infrastructure consists of 3ESXi (containing 50 VMs), 1 SAN bay, 1 Oracle application server, 2 backup servers and 2 NAS servers. Between business applications and other configurations, Matthieu has packaged 32 software packages to date.
300 administered stations
15 locations
3 computer technicians
The problems encountered in Fontenay-aux-Roses
The city’s IT department had a total inconsistency between the stations. There was no management of the park, it was totally random. Some workstations could face problems that others did not. All of this led to poor monitoring of workstation updates and therefore potential security problems for the entire fleet.
Testimony
It’s simple, we choose the updates, deploy them and track them in real time.
Why use WAPT?
The idea, for Matthieu Courtois, the sole administrator of the park, was to find a way to homogenize his computer park for more security. WAPT makes it possible to secure his park through regular and controlled updates of the software used by users and to ensure proper monitoring via a centralized console.
Versioning, support, and training
The city of Fontenay-aux-Roses used WAPT Community for a year before opting for the Enterprise version. This first step allowed the system and network administrator to conduct a test over several months, despite the absence of certain features specific to the Enterprise version of the software. The deployment was then done little by little during the migration of the park to Windows 10 (migration facilitated by WAPT).
Since switching to the Enterprise version, Matthew has not had to resort to his support tickets. He considers that the installation was simple, especially thanks to the available documentation and that with a little willpower, Python is not that complicated!
The test phase
- Test on WAPT Community
- 1 year of testing
- Gradual roll-out across the fleet
Testimony
We don’t have to do anything, everything is automatic!
What WAPT has brought to Fontenay-aux-Roses
WAPT has allowed Matthieu Courtois to keep control of his fleet by having a detailed and complete monitoring of the activity of the machines he manages from a single console. Thanks to this remote management, the system administrator can maintain the security of his computer park through the good management of Windows Update, simply and quickly. The WAPT centralized console allows him to benefit from a complete hardware inventory.
Also, to take back control of his computer park, the technician preferred to reinstall all the workstations at the time of WAPT implementation, allowing him to start again on a good basis and to have an identical process for all workstations.
Estimated gains using WAPT
A monstrous amount of time has been saved by Matthieu, who estimates that he has saved around 30 minutes/day/workstation thanks to the automation of tasks and the reduction in travel from workstation to workstation in the company.
The use of WAPT enables system and network administrators to ensure consistency between the workstations in their IT estate, thus perfecting its smooth operation and security.
Thanks to WAPT, Matthieu COURTOIS and his colleagues have found the solution to simplify the deployment of updates necessary for the security of the city of Fontenay-aux-Roses’ IT assets.
Estimated gains using WAPT
Video feedback
Some of our clients agreed to talk about their experience in pictures.
Find them in the dedicated Youtube playlist: